You may approach CPE for advice should you encounter problems with the school and the school is unable to resolve the issue. We will investigate into issues that may have contravened the Private Education (PE) Act and/or its Regulations and take action where appropriate.

For issues that do not contravene the PE Act and/or its Regulations such as school administrative matters and service quality issues, please contact the school. If you are not satisfied with the outcome from the school, you may seek redress via:

SSG/CPE Mediation-Arbitration Scheme; or

the Small Claims Tribunals (SCT), for clear-cut fee refund issues of equivalent or less than S$20,000#; or

your own legal counsel.